Return Policy
Return & Refund Policy
We want you to feel confident shopping with us. If you’re not completely satisfied with your purchase, we’re here to help.
✅ 30-Day Return Window
You have 30 days from the date of delivery to request a return or refund.
To be eligible for a return:
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The item must be unused or lightly used
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The item must be in original packaging
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Proof of purchase is required
💳 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds are processed back to your original payment method
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Refunds typically appear within 5–10 business days, depending on your bank or card provider
🚫 Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
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Items that are heavily used or damaged
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Items returned after 30 days
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Items without original packaging
🔄 Exchanges
If you receive a defective or damaged item, we’re happy to replace it at no cost. Please contact us within 7 days of delivery with photos of the issue.
📦 Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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We recommend using a trackable shipping service, as we are not responsible for lost return packages.
❓ How to Start a Return
To initiate a return, please contact our support team at:
📧 info@Glossyvee.com
Include:
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Your order number
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Reason for return
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Photos (if the item is damaged or defective)
💖 Our Promise
Your satisfaction matters to us. If something isn’t right, we’ll do our best to make it right — quickly and fairly.